One Official Domain, and How Clones Differ
The official SimpleSwap website is simpleswap.io. No other domain represents the product. Impersonation targets the brand, not the underlying platform: a service built into 6,000+ wallets and processing swaps since 2018 is a recognizable enough name that lookalike sites and fake support accounts get built around it. The check that matters most happens before you send anything: the domain, the contact channel, and what's being asked of you.
This is the only official SimpleSwap domain. Bookmark it directly rather than following a link from a message, ad, or search result you're unsure about.
What to check in the address bar
- Exact URL: check the full address, not just the visible brand name in a link
- Unexpected redirects: a link that lands somewhere other than simpleswap.io after a click
- Support contact: official support is reached through simpleswap.io or the in-app chat, not an inbound message
- Seed phrase or private key requests: SimpleSwap never asks for either, under any circumstance
- Suspicious payment instructions: being asked to send to an address that doesn't match the order you created
Red Flags That Repeat Across Scams
Not specific to SimpleSwap: from its own Safety Academy, these are the signals that repeat across crypto scams generally. Any one of them is a reason to stop and check.